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UAE: Spinneys claim hackers may have leaked customer data

UAE: Spinneys claim hackers may have leaked customer data

 Major retailer Spinneys said on Wednesday that a ransomware gang may have exposed consumer information that was stolen from its internal system.

The owner of the grocery chain said in a statement to the Khaleej Times those hackers were able to obtain customer names, email addresses, and mobile numbers. However, the most recent cybersecurity attack did not expose any personal banking data.

Spinneys is aware of unverified emails being received from obscure email addresses claiming that on July 16, 2022, a ransomware gang may have exposed data stolen from our internal server." According to the statement, hackers gained access to an internal server that included client information, including names, email addresses, cellphone numbers, delivery addresses, and information about previous orders.

The business, which has 65 outlets throughout the UAE, said: "We can certify that no personal banking information was exposed, as we do not keep banking details on our servers."

RansomWatch, meanwhile, reported fresh data leaks pertaining to the company on Tuesday.

Cyberattacks have occurred against several UAE-based businesses. Hackers specifically targeted the Gems Education organization in January 2022. The largest education organization in the UAE then enlisted outside assistance for its research. No information was reportedly stolen during the attack, though.

According to Wired, which cited the most recent Ransomware Uncover report from Group-IB, 17 UAE companies have already been held online hostage during the first half of this year.

Spinney stated that it is collaborating closely with the Dubai Police, who are looking into the incident.

According to the statement, "We will continue to cooperate closely with the E-Crime Department at Dubai Police to actively investigate the problem and keep our consumers updated."

Customers were urged by Spinneys to avoid dealing with strangers online and to be careful against cyber criminals.

The statement read, "We are committed to treating the personal information of our clients carefully and meticulously at all times, and we truly regret that this error has occurred."


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