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Delma Exchange, Western Union create their first concept store in the UAE

Delma Exchange, Western Union create their first concept store in the UAE

 Delma Exchange, based in the UAE, and Western Union have partnered to create concept stores that will provide a range of customer-focused services. The first concept store in the UAE will open on Thursday, according to the announcement.

All five of the UAE's Delma Exchange sites will be rebranded in the coming weeks, the company announced, to reflect the partnership with Western Union.

According to Delma Exchange CEO Zahir Moghal, the partnership would allow for further improvement of the company's client experience by providing a wide range of Western Union services.

“Western Union shares our commitment to putting the needs of the consumer first, and we are eager to collaborate with them to offer our clients technology-driven solutions that will improve the overall experience,” according to Moghal.

He said that the two businesses’ cooperation would revolutionize how clients use services for international money transfers and set new standards in the financial services industry.

The global concept store roll-out of the American multinational financial services corporation aims to provide accessible financial services to everyone.

All of the locations' services will be rebranded to include a variety of Western Union and Delma options, such as domestic and international money transfers, payment options, currency exchange, and many more.

Delma Exchange, a licensed foreign exchange operator, claims to have served over 50,000 clients in the United Arab Emirates throughout the course of its more than ten-year existence.

Western Union's Global Money Transfer Index predicts an increase in outbound remittances from the UAE, with 76 percent of consumers who send money transfers stating they will need to send more money over the course of the following year.

According to data from the World Bank, the UAE sent out $47.54 billion in remittances in 2021, an increase of 9.7% from the previous year.


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